Employee engagement at Fagron

ESG | 3 min read

We find it essential to create a good work environment for our employees. Employee engagement is part of the “Our People” category of our ESG (Environmental, Social, and Governance) strategy.

At Fagron, we focus on the following five topics when it comes to our employees:

  • Employee engagement
  • Diversity
  • Health & safety
  • Human and labor rights
  • Training & development

In our last article about Our People, we focused on Health & Safety. This time, we would like to tell you more about employee engagement.

Sustainable engagement

We find being a good employer important, and we believe in the positive impact on the company performance of engaged employees. By measuring sustainable engagement and requesting transparent feedback from our employees, we can set the right priorities, understand our employees’ needs and respond to those needs.

Sustainable Engagement is the intensity of the connection between employees and Fagron. We measure sustainable engagement based on three factors:

  • How involved employees feel in decision-making processes
  • How many employees feel that they have access to the resources they need in order to be able to perform their work properly
  • How energetic employees feel, based on physical, interpersonal, and emotional well-being at work

Global Employee Survey

Since 2016, we have conducted a Global Employee Survey once every two years. Part of this Global Employee Survey is a Sustainable Engagement Score. To measure the three factors of sustainable engagement we use a number of standard questions from Wallis Towers Watson.

We just finished conducting the fourth Fagron Employee survey and 89% of our employees participated this year! We are currently assessing the answers that were given in the survey. Once we have finalized the analysis, we will know the Sustainable Engagement Score for this year.

In the Global Employee Survey in 2020, the sustainable engagement score was 83%. Since our target is to at least have a score of 80%, we are very happy with the indicators.

What do we do to improve employee engagement?

Based on the results of the 2020 employee survey, an action plan was developed for the years 2021 and 2022. This action plan focuses on internal communication, employee well-being, and training & development.

By improving internal communication, we hope that employees feel even more involved in decision-making processes. We have introduced a global communication tool (Workplace), and an internal communication matrix was implemented to ensure that communications to the different target groups are made in a consistent manner and via the appropriate communication channels.

Regarding employee well-being, various initiatives were taken, particularly locally, and the general awareness regarding well-being at and outside of work was increased with the program “Fagron Feel Good”.

Follow our ESG journey

We try to ensure our goals are being met and want to be transparent about our results and activities. We plan to give even more updates and of course, you can find more details in our annual report for 2021.